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Accessibility for Ontarians with Disabilities Act (AODA)

Our Commitment to Accessible Customer Service

At Hy-Mark, we are committed to providing full accessibility to all of our customers. Please view a copy of our Accessible Customer Service Plan via the link below, to learn more about our dedication to providing products and services that are accessible to all individuals:

Accessibility Plan


Multi-Year Plan


At Hy-Mark, we share a commitment to the values of independence, equity and dignity. If you have any feedback or questions about our Accessible Customer Service Plan or if you are having trouble accessing information please contact us through one of the options below:

1. Email:
2. Phone: 519 822 6656
3. Mail: 5068 Whitelaw Road, Unit 3, RR6, Guelph ON N1H 6J3
4. Contact us by another method convenient to you.

If a response is appropriate (under certain circumstances) a representative from our team will get back to you in a timely manner by email, phone or otherwise required.

24 Hour Service

Hy-Mark offers 24/7 Emergency Service for no-heat, no air conditioning and plumbing needs!*
Toll-Free: 800 727 0750

Head Office

5068 Whitelaw Road, Unit #4
RR6, Guelph ON N1H 6J3
Phone: 519 822 6656
Toll-Free: 800 727 0750

Owen Sound Office

105 Shane Street
Units 2 & 3
Springmount Business Park
Owen Sound ON N4K 5N7
Phone: 519 376 1678
Toll-Free: 800 727 0750

London Office

179 Exeter Road, Unit C
London ON N6L 1A4
Toll-Free: 800 727 0750